Frequently Asked Questions (FAQ)

Welcome to the Angel MedTrans FAQ page! Here, we provide answers to some of the most commonly asked questions about our services. If you have a question that isn’t addressed here, please don’t hesitate to contact us directly.

General Questions

Angel MedTrans provides non-emergency medical transportation, special needs transportation, student transportation, airport shuttle services, senior transport, long-distance trips, and transportation for special events.

We serve Salt Lake City, UT, and University Place, WA, and the surrounding areas.

You can schedule a ride online through our website or by giving us a call. We recommend scheduling at least twenty-four hours in advance.

Safety and Reliability

Safety is our top priority. All our drivers are CPR, First Aid, and Defensive Driving certified. Our vehicles are regularly maintained and equipped with the necessary safety features.

We understand that plans can change. If you need to cancel or reschedule your ride, please contact us as soon as possible. Cancellation fees may apply depending on the timing of the cancellation.

Rates and Payment

Our rates vary depending on the type of service and location. Please refer to our Services & Rates page for detailed information on pricing in Utah and Washington.

We accept cash, checks, and all major credit cards. Payment for private pay trips is accepted during scheduling.
Yes, the service fees provided are subject to change for various reasons, including the specific location and city where the service is requested.

Specialized Services

Yes, we offer specialized transportation services for individuals with special needs. Our staff is trained to provide the necessary assistance to ensure a comfortable and safe journey.

Yes, we can arrange long-distance transportation. Please contact us to discuss your specific needs and get a custom quote.

Contact and Support

You can reach us through our Contact Us page on the website or by calling our customer service number. We are here to answer any questions and assist you with your transportation needs.

We value your feedback and are committed to resolving any issues promptly. Please contact our customer service team to discuss your concerns, and we will work to address them to your satisfaction.

Thank you for choosing Angel MedTrans. We are dedicated to providing safe, reliable, and personalized transportation services. If you have any additional questions, please do not hesitate to reach out to us. We look forward to serving you!